Short answer: often, yes. Many car insurance policies in Western Australia allow you to nominate your own repairer, although some restrict the choice or only offer it on certain levels of cover. Your Product Disclosure Statement (PDS) is the place to check.
How to check your policy
- Search your PDS for “choice of repairer”, “repairer of your choice” or “nominate a repairer”.
- If you can’t find it, ask your insurer when you lodge the claim.
- Confirm whether choosing your own repairer affects your excess or the claims process.
How to request Westwide
When you lodge your claim, tell your insurer you’d like your vehicle repaired by Westwide Auto Group, 56 Holder Way, Malaga WA 6090. We’ll submit our quote and photographs, meet the assessor and secure approval before any work begins.
What if my insurer directs me elsewhere?
If your policy includes choice of repairer, you’re entitled to request your preferred repair centre. If it doesn’t, the insurer’s network repairer may be the only option for that claim. Either way, you’re welcome to request a private quote from us for comparison.
Written by the team at Westwide Auto Group, 56 Holder Way, Malaga WA 6090.
