Insurance smash repairs.
Many policies give you the right to choose your repairer. Nominate Westwide Auto Group when you lodge your claim, and we’ll manage the assessment, approvals and paperwork on your behalf.
Insurance claimsYou shouldn’t have to chase anyone. Once your claim is lodged, we take it from there and keep you informed throughout.
How an insurance smash repair works with us
We send our itemised quote and supporting photographs directly to your insurer, meet the assessor on site and secure approval before any work begins. If additional damage is uncovered once panels come off, we handle the supplementary approval too.
You’ll receive progress updates while your vehicle is with us, and you simply pay your excess when you collect it.
What we repair.
Quote to your insurer
An itemised quote and photographs submitted directly on your behalf.
Assessor liaison
We meet the assessor and walk them through every detail of the damage.
Supplementary approvals
Hidden damage found mid-repair is approved without you lifting a finger.
Not-at-fault claims
We work directly with the other party’s insurer as well.
Progress updates
You’ll always know exactly where your repair is up to.
Private alternative
Not claiming? The same itemised quote, and you pay only for what you approve.
Precise at every stage.
- 01
Lodge your claim
Contact your insurer and lodge the claim as usual.
- 02
Nominate Westwide
Request Westwide Auto Group as your repairer, where your policy allows.
- 03
Assessment
We quote, the assessor approves, and we schedule your repair.
- 04
Repair & collect
We complete the repair; you pay your excess at collection.
Any insurer. One standard.
We’re an independent repair centre, not tied to any single insurer’s network, so we can repair your vehicle whoever you’re insured with, wherever your policy allows you to choose your repairer.
What drivers ask us.
Can I choose my own repairer?
Many policies allow it, though some limit the choice. Check your policy wording or ask your insurer when you lodge the claim, and request Westwide Auto Group in Malaga.
Do I pay my excess to you?
Usually, yes, at the time you collect your vehicle. Your insurer confirms the excess amount, and we’ll remind you before pick-up.
What if more damage is found during the repair?
We photograph it and submit it to your insurer for approval before carrying out any additional work, so you never need to chase anyone.
Do you work with my insurer?
As an independent repairer, we’re not tied to any one insurer. If your policy lets you choose your repairer, simply nominate Westwide Auto Group when you lodge your claim and we’ll take care of the rest.
Explore more services.
Damage to fix?
Let’s take a look.
Send us a few photos and we’ll respond with a clear, itemised quote.
(08) 9387 4342 · 56 Holder Way, Malaga